A useful tool to replace your spreadsheets and confusing whiteboard mess
March 06, 2021

A useful tool to replace your spreadsheets and confusing whiteboard mess

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • We're saving time on communication
  • Less tasks are forgotten about, leading to higher customer satisfaction
  • Specific customers like the "live" view of their project's status
We use [monday.com] across our firm to manage all our projects and to-dos. We enter new customer feedback into a board and have another one to show all currently running projects and their status.
Some customers have guest accounts where they can view (and even comment on) all the different tasks related to their new website or video project.
We also have an overview over upcoming invoices that need to be created and sent out.
  • Very intuitive interface
  • Useful smart features (like status+deadline combo fields)
  • Versatility for different types of tasks/data
  • Sometimes sluggish performance
[monday.com] is intuitive to use and has almost all the features that we need for our use case. The templates for boards are well-organized and have useful features. Even new users in our firm have no problem using the tool without needing documentation or training.
Most tasks that were previously spreadsheet- or whiteboard-based can be adapted at [monday.com].
We have used the customers service once and received a fast and helpful reply.
[monday.com] is rarely slow or unavailable. Most of the time, these issues resolve themselves within minutes.
Overall, we're satisfied with the uptime and website performance.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

[monday.com is well suited for:]
  • For managing a large number of tasks
  • For assigning these tasks to users
  • For getting an overview over current projects and their status

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
7
Change request and Case Management
10
Budget and Expense Management
Not Rated