Flexible tool to manage all our business processes in one place
March 05, 2021

Flexible tool to manage all our business processes in one place

Helen Culshaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time savings.
  • Increased employee adoption.
  • Better management visibility of what's going on in the team.
Across the whole organisation. It brings together what used to be lots of separate systems and spreadsheets across different parts of the business, all into one place.
  • Flexibility.
  • Simplicity.
  • Automations.
  • Automations are limited - I want to be able to run automations from mirrored columns and from sub-items, but I can't currently.
  • It's easy to get my inbound emails into monday.com but not so easy with the outbound as people have to remember to copy in specific (long) email addresses.
  • We find the limits as to how many widgets you can put on a dashboard, quite restrictive.
The fact that there are usually multiple ways of achieving the same thing sometimes makes it quite hard to decide which route to take - so in a way, the flexibility of it makes it harder to use. It always looks very simple on the surface to do things, but then in practice it turns out to be harder.
I don't think we've ever really used the support.
It's always been very reliable - we've not noticed any significant downtime, so we have had a positive experience in this regard.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is well suited for organising team members, their tasks & deadlines, such as organising regular client work then using the workload view to schedule it into manageable pieces. It's particularly helpful with staff working from home, for us to have a central point of information and to be able to quickly create new boards as and when needed for particular purposes and projects.

monday.com Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
5
Mobile Access
Not Rated
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated