Item: monday.com
Rating: 9
Author: Verified User

Return on Investment

Increased productivity.
Goal management.
Adaptability.

Use Cases and Deployment Scope

We use monday.com company wide to communicate and measure goals and tasks. Especially with work from home, it’s a great way to keep all our communication in one spot and keep our whole staff in the loop. The customizable boards allow us to tailor each board to the department and tasks required for our business.

Pros and Cons

Organization.
Communication.
Goal setting.

The UI is a little boring.
Learning to navigate.

Usability

I think the UI accomplishes what it sets out to do, but can also appear busy at first glance. As you learn to use monday.com, it starts to make sense, but getting to that point can put some people off from using the service. I really love that there is a dark mode for the app though.

Support Rating

I have never had to use the customer service system, but knowing that there is 24/7 service makes me confident that my company is getting its money’s worth.

Reliability & Availability

We’ve never had monday.com go down on our team or stop us from being more productive in any way. With a small team wearing a lot of different hats, Monday.com allows us to be flexible and adaptable in achieving our short team and long term goals.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Great for small or growing teams who are trying to stay organized and reach goals. By setting high level goals and then milestones, monday.com makes it easy to track progress for the whole team. The ability to attach Google documents also makes it easy to collaborate on projects when needed.

Love monday.com!

Overall Satisfaction with monday.com