Item: monday.com
Rating: 10
Author: Verified User

Return on Investment

Easier setup of project management boards.
Increased visibility and accountability to project management plans.
Increased cross-functional communication.

Use Cases and Deployment Scope

We use monday.com as our one-stop-shop for all things project management related. We use it to manage projects with our external clients to give them live updates as well as to help us push internal clients and keep track of our progress/deliverables. We use it across the whole organization, from operations to sales to marketing.

Pros and Cons

Progress status and updates.
Dashboard analytics and metrics.
Team communication and file sharing.

Time tracking across items or entire boards.
Moving sub-items to different items/groups (i.e. drag and drop functionality).
Automations seem to expire.

Usability

monday.com is incredibly user friendly. Whether you use one of their pre-built templates or build one from scratch, the monday.com boards are very easy to start and customize to your needs. You can even build your own board and turn it into a template should you want to make similar boards in the future.

Support Rating

monday.com has incredible support. Their support team always responds within a 24-hour timeframe, and often responds on the earlier side. Their support team is friendly and very helpful, identifying solutions and work arounds catered to your needs or problem. They are clearly very well trained and are very knowledgeable about the platform and its many uses.

Reliability & Availability

Using monday.com as our work management software has been a pleasure. The majority of their features work seamlessly, and they are very quick to send out updates and training webinars on any new features they have developed. They are also incredibly responsive to bugs and solving and communicating solutions.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

monday.com is well suited for any project management needs. It is especially well suited to projects that require multiple stakeholders giving input, receiving updates, and collaborating across teams, departments, or even companies. It is also incredibly well suited to helping team members stay up to date on each others' work loads and progress.

monday.com is a game changer!

Overall Satisfaction with monday.com