THE project management tool
March 11, 2021

THE project management tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time saving is the biggest one. It takes literally less than 10 minutes to create the whole new project.
  • Time tracking which led to improving the efficiency of our design team.
monday.com is used for tracking the progress on any ongoing projects ranging from onboarding to design request. It is used by a whole company however, it is mostly use by our Onboarding Team and Support. It helps us implement our programme for the clients and onboard them efficiently as well as it is perfect for tracking design and layout updates. We are using it as well for internal new joiners/leavers checklists.
  • Progress tracking.
  • Ease of use.
  • General intuitive feel.
  • Very versatile when it comes to creating different type of projects.
  • Integrability with other software like Slack, Salesforce, etc.
  • Templates do have some default items added which can be annoying.
It is indeed very intuitive and easy to use. It looks very modern and you can create and setup templates in minutes. The main bonus of it is the shareable boards which allow you to invite external users to collaborate without any additional costs. The automations are great however, when you have to notify externally like Slack or Zendesk it could do with some more refinement.
I have never actually used their support as such however, they do take into consideration feedback from us. We have a separate board where we list the missing features or potential improvements to suit our business and they are very prompt with responding and updating anything that can be done.
We have only had a few outages since we have started using it 2 years ago. Overall it is great. Nothing major to report.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

If you need to track the progress of your project monday.com will be brilliant. You can collaborate with other users on the shareable boards and even add external ones as a guests. It is great for exchanging the files and information in one place so you are not lost in a thread of millions of emails.

monday.com Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
3
Workflow Automation
5
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
10
Change request and Case Management
7
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated