Item: monday.com
Rating: 10
Author: Elizabeth Tracey

Return on Investment

Definitely time saving!
It's basically the electronic version of a work-flow chart. It's very easy to use in this manner.
Very efficient to see where we are with a project on the whole.

Use Cases and Deployment Scope

Within my department, we all use monday.com as a "funnel" of sorts to see where our various merchants are within the scope of this large project we are working on.

Pros and Cons

I love the "bucket" system, i.e., when a task is done, the merchant moves to the next bucket.
Easy to navigate.
Very colorful, not a boring visual platform.

Not obvious how to go from "Front Office" to "Back Office."

Usability

It is very user-friendly for even the least tech-savvy of employees!

Support Rating

I haven't needed support, so I don't have a good perspective on this aspect of monday.com.

Reliability & Availability

Really liking monday.com. Again, very user-friendly and we can work as a team even though we can utilize the program on an individual basis.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

I like monday.com for group/team usage. We can all clearly see and understand where we are on any given project. We can also create notes as additional information to better understand what has been done and/or what still needs to be done.

monday.com is a multi-tasker!

Overall Satisfaction with monday.com