is a robust and intuitive program with many uses.
March 14, 2021 is a robust and intuitive program with many uses.

Bob Julia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Increased visibility of everybody's task load is positive.
  • Seeing immediate task statuses at a glance is positive.
We use across our whole organization. It is used for project management, build/release management, and other benchmarkable tasks. It also ties into our customer support tool.
  • Managing tasks and teams, especially with the new subtasks features.
  • Importing data from other sources.
  • Being a system of record to document POAMs.
  • Assigning multiple people to a single task with both as the lead. is very flexible which allows us to customize which columns we see immediately. This allows for some boards to be repeatably predictable, and other custom boards to be flexible when needed.
I have not personally used the support, but my team members have in the past and were very happy with the support they received.
I have only seen be inaccessible a few minutes a month. It is highly available and reliable. Our staff uses it daily without any concerns. Once loaded, the web pages are fast to respond to user input.

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of go as expected?

I wasn't involved with the implementation phase

Would you buy again?

Yes is great for seeing at a glance how all tasks in a development cycle are going, especially now that we use the subtasks features. It is not the best at messaging, as it is slightly awkward getting emails as things change, or having to @mention people. Those messaging features are underutilized at our company. Feature Ratings

Task Management
Resource Management
Team Collaboration
Support for Agile Methodology
Email integration