Item: monday.com
Rating: 9
Author: Chase Kunkel

Return on Investment

Easy communication.
Time savings.

Use Cases and Deployment Scope

We use monday.com across our whole organization, and it's really helped to improve communication between departments. Before this, we were mostly using shared drives and email, but as the business grew it became clear we needed something a little more organized. Not only has monday.com helped to keep us organized, but it's simplified workflow, made tasks much easier to track, and given us more time to focus on sales.

Pros and Cons

Communication between departments.
Organizing tasks within our department or as an organization.
Organized workflow.

There's a bit of a learning curve.
Doesn't interface with all the programs we use.

Usability

Once you get the hang of it, monday.com is a great program, easy to use, and integrates with MOST of the productivity tools we use. There is a bit of a learning curve, but it's very user friendly and does a great job of getting you introduced to the program and all it has to offer. I'm still learning everything it can do.

Support Rating

I haven't had to use customer support all that much, but I found the introduction training very helpful and easy to use. I also like the regular emails with updates and other tools to help with our work flow. Based on my other experience, I trust the customer support is very reliable too.

Reliability & Availability

I haven't had any problems with the features that I use with Monday.com. I really like how it integrates with my work computer, my home computer, and my phone. I can access it anywhere I need to and it updates across all of my platforms. It's very handy in that way!

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

I would absolutely recommend monday.com to any colleague that works in an environment with a medium to large staff and multiple departments. I think one of the most important features is how well it helps to communicate. I don't think I would recommend it to an organization with a small staff - not sure it would be as helpful then.

monday.com helped our team with workflow and departmental communication

Overall Satisfaction with monday.com