helped our team with workflow and departmental communication
March 14, 2021 helped our team with workflow and departmental communication

Chase Kunkel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Easy communication.
  • Time savings.
We use across our whole organization, and it's really helped to improve communication between departments. Before this, we were mostly using shared drives and email, but as the business grew it became clear we needed something a little more organized. Not only has helped to keep us organized, but it's simplified workflow, made tasks much easier to track, and given us more time to focus on sales.
  • Communication between departments.
  • Organizing tasks within our department or as an organization.
  • Organized workflow.
  • There's a bit of a learning curve.
  • Doesn't interface with all the programs we use.
Once you get the hang of it, is a great program, easy to use, and integrates with MOST of the productivity tools we use. There is a bit of a learning curve, but it's very user friendly and does a great job of getting you introduced to the program and all it has to offer. I'm still learning everything it can do.
I haven't had to use customer support all that much, but I found the introduction training very helpful and easy to use. I also like the regular emails with updates and other tools to help with our work flow. Based on my other experience, I trust the customer support is very reliable too.
I haven't had any problems with the features that I use with I really like how it integrates with my work computer, my home computer, and my phone. I can access it anywhere I need to and it updates across all of my platforms. It's very handy in that way!

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of go as expected?


Would you buy again?


I would absolutely recommend to any colleague that works in an environment with a medium to large staff and multiple departments. I think one of the most important features is how well it helps to communicate. I don't think I would recommend it to an organization with a small staff - not sure it would be as helpful then. Feature Ratings

Task Management
Resource Management
Gantt Charts
Not Rated
Workflow Automation
Team Collaboration
Support for Agile Methodology
Not Rated
Document Management
Email integration
Not Rated
Mobile Access
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated