helps me save time to be productive with what really matters, the continuous improvement of customer service
March 15, 2021 helps me save time to be productive with what really matters, the continuous improvement of customer service

Fabio Damascena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Positive: time savings.
  • Positive: easy communication between users.
  • Negative: automation has limits that make some activities impossible. has been a great ally for our company to control project deadlines, activities progress, sales prospecting and financial control. It has been used by the entire company and, in this way, maintains a good communication and information control channel between departments. has helped us a lot with the deadlines, automatic e-mail sending according to the rules we have established and the prospecting of specific customers registered in our database.
  • Automatic sending of emails according to established rules, as it saves a lot of work time.
  • Activity log, which gives us a history of the process.
  • Excel import option, which facilitates the insertion of processes that were already being used manually.
  • More automation customization option, letting all the rules be combined between them, even if they return some error.
  • Option to integrate any type of email.
  • More board integration options.
From the beginning it was very easy to use and I ended up helping to implement it in a partner's company.
I never needed support, but I know that when I need it, I will have a good service. was a very profitable option for automation and control of our internal processes. We work remotely and we need to have information aligned in real time, and the weed brought this advantage days after its implementation.

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?


Did implementation of go as expected?


Would you buy again?

Yes is very good for controlling the progress of projects and administrative controls, but it is far from being compared to an ERP, but I feel that the platform has been forwarded to get closer to an ERP every day and has all the conditions for that to happen. Feature Ratings

Task Management
Workflow Automation
Team Collaboration
Email integration
Mobile Access
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Project & financial reporting