An awesome tool for productive people
March 16, 2021

An awesome tool for productive people

Robert Bauer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Cross department project management.
  • Time saving.
We're using monday.com across all departments, mainly for micro-project management but also as a general tool to manage check lists of any kind and also a few special processes, i.e. to keep track of job applications and for submitting bug reports and feature requests in the IT department. Especially when it comes to management of projects with external parties and service providers, the sharing capabilities with external guests are extremely useful for us.
  • Ease of use.
  • Flexibility to define and arrange board layouts (in other words - to build custom data structures).
  • Awesome collaboration features.
  • Powerful API that provides many opportunities to integrate with external tools.
  • Roles and permission management.
  • Subtasks are not covered well in API.
  • Subtasks cannot be moved between main tasks.
  • Subtasks not covered by dashboards.
As mentioned before - I really love the UI of monday.com. To some extend it gives you a flexibility similar to spreadsheets like Excel but with a much more appealing visual experience. Of course it's more limited, but at the same time much cleaner and in that sense much easier to use.
I had one customer request so far. Response times were good (within expected range) and also information provided very clear.
Never experienced any downtimes as such. Sometimes the UI wasn't responsive, what in all cases was solved by reloading the page. So in general I never had serious issues in terms of service availabilty.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is very well suited to model general business processes with low complexity in terms of the workflow. Also for simple checklists or to compare things, monday.com is an awesome replacement for spreadsheets. On the other hand - i.e. for special use cases with complex workflows like it's usually applied in software development, it cannot compete with dedicated tools like Jira.

monday.com Feature Ratings

Task Management
9
Resource Management
4
Gantt Charts
6
Scheduling
6
Workflow Automation
6
Team Collaboration
8
Support for Agile Methodology
8
Document Management
3
Email integration
9
Mobile Access
3
Timesheet Tracking
6
Change request and Case Management
8
Budget and Expense Management
2