A dream platform for productivity and collaboration!
May 19, 2021

A dream platform for productivity and collaboration!

Shaina Walker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • We have only been using monday.com for two months. We have already streamlined processes and increased productivity by 22%.
Within the Institute, several marketing and communications groups use monday.com. My team is within the College of Design and it is currently and largely being used to track projects of all marketers within the college, as well as serve as individual daily to-do lists for each member of the team. As we become more comfortable in all the ways Monday.com can help us, we are planning to expand the use to content and editorial planning.

Using monday.com solved one of our biggest issues, which was visibility into what is happening across the college. We all used a different platform for project management, so moving the entire team to the same platform has increased our communication and opportunities to work together on projects and articles. Our second biggest issue was keeping track of tasks, big and small. With the desktop and mobile app, I can now easily add things to my to-do list and not worry about losing track when little fires emerge during my work week.
  • Collaboration. I have never used a platform where the entire team can communicate within boards. It's so seamless for my team.
  • Notifications. I can customize when I'm notified and what I'm notified about. I have not been able to control what I'm pinged about using other platforms. Having the option to select, gives me more time to be productive.
  • Customization. My team struggled with making sure our boards could all sync to one dashboard because of how customizable each board was, but once we aligned, everything was smooth sailing. We realize there are many ways we can still niche down to customize, which is a great option to have for the future, or more specific boards we may share in the future.
  • Automations. There are a few things I'd like to become automated that aren't available at the moment.
  • Linking Boards. This caused my team a bit of a headache, even with tutorials. We had envisioned not having to re-enter the same information, but linking boards didn't exactly take an entire entry and copy it. The concept and what is present is a start, but my team would definitely benefit from an automatic paste when linking fields in a board.
There is a learning curve with monday.com, especially if you've come from other project management platforms and apps. However, there are a wealth of tutorials that can get you on track quickly.
We have not needed to use customer support since joining Monday.com two months ago. The guides and videos available on the site have enabled us to quickly answer any questions we may have had. We do love the fact that they are available 24/7 and we have our own dedicated CSM.
All the features of monday.com work exactly as described. Our team has tested the limits of the features we found useful, and they continue to be reliable no matter the load. Our entire experience since we started using Monday.com has really been a breath of fresh air and a productivity increasing change that our team needed as we usher in new staff.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Since my team handles marketing for several centers and departments, our colleagues are actually interested in the project management aspects and how easy it would be to use it for their teams. I think for our industry, monday.com truly streamlines our processes and most importantly, allows us to collaborate in one space.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated