Item: monday.com
Rating: 9
Author: Jesse Santangelo

Return on Investment

Saves a great amount of time.
Stream lines communication.
Great setup for project management.

Use Cases and Deployment Scope

monday.com is being used by our entire organization. The main problem that it solves is that it allows us to manage our workload and be able to communicate amongst our team about progress of work.

Pros and Cons

Tracks progress of our work. We know how far someone is from completing work that may influence our work.
We are able to keep a history of completed work.
We are able to see what we are working on today as an organization.

We would love to see more automations available to use.
The UI can sometimes be glitchy but needs just a refresh.
Sometimes can be difficult to resize and move parts of our board.

It does an absolute great job at executing their mission of having automated features as well as a great user interface. I have yet to come across a better tool to use for project management, productivity and communication within projects.

Support Rating

I haven't needed customer support other than one experience, and it was a great one. The response was quick. They answered my question with a quick and precise answer and offered a couple of links for more information. They were also kind and understanding.

Reliability & Availability

They have great performance other than a glitchy UI sometimes on my laptop. The mobile version is great as well however the phone screen just seems to be too small for our boards so I often only use the laptop version.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

monday.com is a great tool to use for any organization (big or small) that wants to be able to have a better understanding of what the organization is working on, how far they are on projects and even to communicate amongst one another. monday.com requires more transparency, the more transparency on workflow, the better the tool is used.

You have to try monday.com if you run a department, team, or organization!

Overall Satisfaction with monday.com