Item: monday.com
Rating: 8
Author: Kiana Noble

Return on Investment

Time saving.
Easier view of projects.
Great for prioritising and seeing all tasks at a glance.

Use Cases and Deployment Scope

It is used across a few different departments, such as with the customer and marketing team, and is used in different ways. It mainly helps us to stay organised and on track with our actions. It is also great for overseeing what different tasks people are working on and how they are prioritising those tasks.

Pros and Cons

Customising columns.
Filtering columns.
Colour-coordinating columns.

Not a huge fan of the update notes section.
Could improve on being able to amalgamate to-do lists in a more user friendly way.

Usability

I like it better than regular to-do lists and Excel!

Support Rating

I haven't used customer support yet but because I haven't really felt the need to -- which I guess is a good thing! I have watched some of their tutorials which was helpful when first learning how to use the platform.

Reliability & Availability

I really enjoy using it and it makes me feel more productive and organised.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

I use it for my personal to-do list and for updating my boss on my priorities. Great for listing out event deliverables as well.

Great for managing my personal Task List!

Overall Satisfaction with monday.com