Item: monday.com
Rating: 10
Author: Gerardo Aguilar Bringas

Return on Investment

Time savings
Increased the control of the employees
You can see the exact time a task was executed

Use Cases and Deployment Scope

Currently, we use monday.com in the Legal department. We use it to follow up the necessary procedures for the business, in which several lawyers are involved who are assigned a specific task. It helps us to identify the areas of opportunity and to be more efficient. We also use the tool to control contracts and their proper instrumentation of documents, time control, etc.

Pros and Cons

Control of execution times
Compilation of project documents

The order of business closed
Missing options to archive finished projects, but still visible

Usability

I think that we have not yet completely discovered all the functionality, but what we have learned so far has been of great value because it helped us to have work projects in one place that normally encompass different tasks and different people. [Previously], that was difficult to have controlled in emails or in Excel tables, so I facilitated everything. The fact that we're able to have it in a mobile application allows us immediate responses to status changes.

Support Rating

We have never really needed monday.com's technical support. So far our boards have worked perfectly and without failures, so I cannot make a real qualification of this point because we have not needed it yet.

Reliability & Availability

The impact has been manifested above all in the execution times, and in the management of people and their tasks.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

It is very suitable for controlling projects with several people involved and different tasks as well as specific times.

I would not recommend it to develop high-profile reports, which must be delivered to a Board of Directors or shareholders of a company, since it is another tool in the field of control and monitoring.

Excellent for a legal team and regulatory compliance projects

Overall Satisfaction with monday.com