Item: monday.com
Rating: 10
Author: Meg Faulkner

Use Cases and Deployment Scope

I use it to help me keep my projects & tasks in order. It's only me in the department at the moment, so it makes sure I am keeping up with deadlines in the marketing side of the business. I have tasks that are urgent, some that are continuous, and I have a nice long list of completed tasks in the "done" folder. It keeps everything in place, easy to read & easy to plan each day.

Pros and Cons

Organization
Gives employees ownership of certain tasks while overviewing them
Has a clear layout on how well you're doing with certain tasks

Pricing - maybe a bundle price for example, 3 seats for £x
Integrate with more email software, for example, we use ActiveCampaign

Return on Investment

Time keeping
Project managing
Decreased work overload

Usability

I've only used a few of the templates, but the ones I have used and found to work for me have been brilliant, easy to set up, easy to use, and easy to understand. There is one that I use mostly, but if I want to change it up and add more, I know it won't be hard to do so.

Support Rating

I've not had a huge amount of engagement with their customer support, but what I have received has been helpful, efficient, and gives me a feeling that I know I can go back and ask if I have further queries.

Reliability & Availability

It is easy to understand and great to look at. It doesn't cause confusion if I show it to an employee who doesn't use it as they're in a different department. I can easily share with my boss what I'm doing and where I am within a project and can contact him easily if I'm stuck and need help with anything. Leaving comments is great as I'm part-time. If anything has been done in relation to my projects I can look and see exactly what's been done and by who.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

It is perfect for marketing because it shows me exactly what I need to do and when. I can give myself a clear indication of what needs to be achieved each day, plus my boss can see exactly where I am with my work. The ways you can select "I'm working on it" or "stuck," etc., help him see my workload. Sometimes it can be hard to show exactly what tasks I've got to achieve, but by using this, it's easy to see, and I can prioritize my day around it.

Mondays aren't as bad as you think when using monday.com

Overall Satisfaction with monday.com