Item: monday.com
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

A lot of time information is scattered around at different places. Monday.com helps with bringing all the data to one place in a well-organized manner. It also simplifies the timeline view which is very important and makes the big picture visible to all team members. A colorful dashboard with various milestones views clearly outlines if we are on track or not. It also helps with team communication.

Pros and Cons

dashboard view is the best feature I like
set up of data is straightforward
users and access management
creating groups and sub groups

linking tasks and sub tasks across projects
how to use tutorial videos for newbies
integration capabilities

Return on Investment

better communication
status tracking
big picture view

Usability

Existing templates are a great starting point, it saves the effort significantly of setting up something from ground zero. one can easily adjust or tweak the setup once they start with a template and use it as per their preference. this helps with productivity and time saving of new set up for the various types of dashboard.

Support Rating

this is great to have a real person support 24/7. Personally, I didn't have to use this support, but this is one of the essential things for any product or business. Having this kind of support model in place brings peace of mind for scenarios when things don't go well. we know we can reach out and get help in a quick manner.

Reliability & Availability

this is a well-designed product and quite different from other platforms. its simplicity and clear views of timelines make it stands out. there are various workflows where it has added values. performance is great which is a key aspect of any tool or product. we have not faced any performance-related issues.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Other Software Used

Salesforce CMS, Snow ITSM Enhancer, Microsoft Yammer

Likelihood to Recommend

The best scenario has been the milestones tracker. if an activity needs to be done across various teams or projects, we can easily track the progress with a clear status view or progress bar. It's not well suited to track simple assignment information, it can be used but we don't need that effort to use monday.com for those simple information.

Great tool for collaboration and getting organized

Overall Satisfaction with monday.com