Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use monday.com for nearly every aspect of my business. We use it to manage projects, meetings, opportunities, onboarding new employees, forecasting, team and client communications, help desk, and managing resources. The uses we find for monday.com are endless, as are its customization options. We integrate it with the other systems we use such as Outlook, limiting the need for extraneous emails. We can have conversations about projects and tasks right where they need to be. monday.com is the heartbeat of our company's operations.

Pros and Cons

Project management
Project communications
Automation and systems integration

Ease of adding integrations and automation. It's good. I just think it could be easier to manage the multitude necessary on some boards we've built.

Return on Investment

Task management is incredibly easy.
Project management is simple.
Communication is right where you need and want it, making projects easier to manage.

Usability

monday.com gives you the ability to move information around however you need. Send emails, notifications, change project/task status, manage deadlines, anything you need to automate the process of getting things done. It's amazing.

Support Rating

We've had very little need for support. It's so damn good and easy to use, there are very few occasions I can remember where I couldn't figure things out on my own. And when we did need support, it was there and easy to access.

Reliability & Availability

I can't remember a time when it wasn't up and fast as lightning; seriously awesome product. Virtually every other software or system we use causes us frustration and delay, not monday.com. It's terrific in every way, shape, and form. It has made us better and better as an organization.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

QuickBooks Online, LastPass for Business, HubSpot CRM

Likelihood to Recommend

monday.com is great where you need to collaborate on tasks. Where we'd once utilize email to communicate, we can now coordinate, manage, communicate, and do everything all in one place. And the communication is especially helpful. Because of the communication it fosters—right where the work is happening—our team is no longer overwhelmed with email that is out of context. Whatever conversation you're having is right where it needs to be.

monday.com: Don't let the name fool you. It's better than ANY Monday.

Overall Satisfaction with monday.com