Overall Satisfaction with monday.com
We have started using Monday.com for our CRM, inventory management, Company directory, a hub for our training and onboarding, and high-level PMLC software. We have been able to address the overall inefficiencies of our different departments. We have also created a transparent workflow that allows easy access to the desired information. Information that was very siloed and hard to access prior to.
- Quick response to help inquiries
- Very versatile
- Easy to use, great for teams that may not have a ton of experience with Work OS systems
- The inability to pull contact information out of contacts without having to create a new column dedicated to phone numbers or email.
- The inability to create automations that send emails to accounts that are not part of monday.com when certain actions or status changes have taken place inside a workspace or board.
- Auto creation of subitems when a new pulse is created.
- It would be nice if there was a way to further filter information contained inside the body of an email when you set up email integrations.
- still in the roll out phase. Have not been able to track our ROI at this point
I feel they have done a good job of being able to offer what they are selling. Wouldn't mind to see a bit more robust toolset to cater to automations.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes