Daily use and loving it
August 05, 2022

Daily use and loving it

Terence Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with monday.com

I would gladly recommend using monday.com. I enjoy it as it has a very intuitive, easy-to-learn interface. It also has a very customisable set of dashboards, lists, etc. The ability to create process flows to support our team's use-case is great: we've been able to standardise and enforce some weekly task tracking and our internal customers' submitting requests to our team for resource, scheduling, and commercial aspects. In terms of daily use, it's one of my default browser tabs as we use it constantly as a task tracker, opportunity tracker, commercial progress meter, and team availability tracker. The mobile app is almost as functional and works well on devices. The only negative is that it can be quite slow on larger dashboards and doesn't remember your chosen column sizing (at least not in my experience). I have a powerful, GPU-enabled desktop, but monday.com does show some video lag when working within the browser interface.
  • Easy to understand interface
  • Customisation seems boundless
  • Process enforcement
  • Visually very pleasant
  • Browser-based performance
  • Remembering column widths
  • Time saving for the whole team
  • Single place to look
Intuitive, easy to understand, and easy to customise. A modular approach to building reports and dashboards.
I don't use this feature. I have not, to date, needed to make use of monday.com support, so I cannot comment on the response times, dedicated CSM, or request support via the app/browser/email.
Within the dashboards we've created, we have hundreds of entries on our main dashboard - this can sometimes be a bit slow to filter or sort. Changing the browser window size or resizing columns can create a fair bit of video lag. This is the main and only functional negative/challenge that we've faced.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

It seems very well suited to tracking tasks (job jar style) and sales-related solution and opportunity activities (value, who raised it, what the progress of sub-tasks is, due dates, remaining time, status indicators, filtering options, final output URL links, etc.) We don't really use it for its fully-intended purpose as a project tracker. Each of my team works independently, so we don't use the 'team collaboration' features of monday.com to the fullest.

monday.com Feature Ratings

Task Management
8
Resource Management
9
Gantt Charts
7
Scheduling
8
Workflow Automation
7
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
8
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated