monday.com for the Win!
August 17, 2022

monday.com for the Win!

Leah Wittmer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with monday.com

At every meeting, I open monday.com and put in everyone's tasks. When we are slogging through a big project, we all gather around and cheer when someone pushes the done button and gets the little fireworks burst. It's reached the point that I now think so much in boards and boxes, I got a free account for home use!
  • Effectively break down project into individual groups of tasks.
  • Customization.
  • Connect tasks to files.
  • Prioritize.
  • Set deadlines.
  • I love the little firework burst when the task is done!
  • Better Microsoft Outlook integration.
  • Easier setup of project management boards.
  • Facilitates communication between employees on a project.
  • Organization of material!
monday.com does what we need it to do. When we need it to do more, we use the training videos.
When we write to monday.com for help we always get a response.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

No

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

No

Would you buy monday.com again?

Yes

I think monday.com seriously needs integration with Outlook so emails can easily be turned into tasks and assigned to a second party. This would allow our entire company to be using monday.com.

monday.com Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
5
Scheduling
9
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Document Management
9
Email integration
1
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

monday.com & Collaboration

We are just starting to do this. I set up our first joint board yesterday.
Overall a 9.
If there were more features available in cheaper versions, I'd give it a 9.5.

Using monday.com

12 - We use it for content, development, and maintenance. The admin and C-suite are slowly getting on board with monday.com as well.
1 - I've figured out a lot by watching the videos, and I help everyone else. I was a teacher in my last career, so I think that helps. Sometimes we ask our IT guys to set things up, but I've found it's often easier to do it myself.
  • Organizing content and team workflow.
  • Development team.
  • Maintenance requests.
  • Organizing maintenance
  • Organizing digital assets
  • I'm hoping to create a full-fledged digital asset management board for the next app version.
  • The dashboards and Gantt chart to see all of our projects at once.
It's not my decision.

Evaluating monday.com and Competitors

Yes - monday.com replaced Microsoft's task management apps that comes with 365. While they did certain things well, they weren't complex enough. Rather than upgrading in Microsoft's Project, we went with monday.com because it seemed more versatile.
  • Product Features
  • Product Usability
  • Product Reputation
We were looking for a product that could manage projects and be a CRM. In the end, we still haven't set up a CRM.

monday.com Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
None
I'm not involved in these decisions.
Way back at the beginning of the company, we realized that we were actually starting two companies. I was in charge of purchasing a new monday.com account and moving some of the boards over. monday.com support was excellent. They did their part promptly and clearly explained to me how to do my part.

Using monday.com

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Status.
  • Group of tasks.
  • File attachments.
  • Ghant
  • subitems
  • Dash Boards