Now an essential part of our organisation's workflow
August 09, 2023

Now an essential part of our organisation's workflow

Rhiannon Van Zyl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

At JCDecaux, we have found monday.com to be an indispensable tool that effectively addresses several key business problems related to project and task management, especially when dealing with diverse projects and teams. The platform's versatility and features have allowed us to streamline our processes, enhance collaboration, and manage both short-term tasks and long-term ongoing projects seamlessly. It's addressed a range of business problems including the ability to organise varied projects and tasks, collaboration, transparency, effort estimation, deadline management, and handling ongoing projects. The scope of our use for monday.com is extensive and covers a range of scenarios including event sign-up collection through form fills, team workflow management with different boards for each team, task effort level estimations, ability to track individual effort, resource allocation, deadline and progress tracking, communicating updates, and briefing in other teams on tasks. This improves our efficiency and coordination across teams.

Pros

  • Form Fills
  • Workflow tracking
  • Custom automations to trigger actions
  • Deadline management
  • Flexibility and customisation
  • Transparency of task tracking/ability to have private lists
  • Integration capabilities with teams
  • User-friendly interface

Cons

  • Enhanced mobile app functionality
  • Improved calendar view
  • Advanced reporting - in-depth insights into project performance, team productivity, and resource allocation
  • guided tutorials for advanced features
  • multi-step automations with conditional logic
  • time savings especially for form fills
  • ability to ensure no missed tasks
  • transparency
  • collaboration
Setting up boards, creating tasks, and customising workflows is easy, even for new users. The drag-and-drop functionality and intuitive design ensure that users can quickly adapt to the platform. However, more complex workflows, creating forms and charting all require a steeper learning curve - more guided tutorials for advanced features could help users navigate intricate setups more easily.
I haven't used the customer support
The platform offers an impressive level of customisation. Users can create boards tailored to their specific needs, whether it's for project management, task tracking, or any other use case. With various column types, color-coded labels, and customizable templates, monday.com adapts to a wide range of workflows. We generally have no issues with features being reliable. This has impacted the experience positively.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

monday.com is well suited for scenarios that require visual task management, collaboration, event planning and project tracking/management. However, it might be less appropriate for highly specialised workflows/projects with intricate task sequences.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
4
Scheduling
8
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
4
Document Management
10
Email integration
10
Mobile Access
7
Timesheet Tracking
6
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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