Overall Satisfaction with Mosaic
We use mosaic as a reporting tool for our customer success team, and our financial goals overall. Mosaic helps us gather accurate data without having to do the typical manual work to get it. Mosaic also helps us have a separate party from our 2 CRMs to be the true analytics source.
- analytics
- graph presentation
- dashboard management
- support
- data validation
- reliability
- data gathering
- analytics
- NRR calculation
- it took a while to set up
- it is useful for basic analytics
- NRR helps a ton
Mosaic is much more robust and in depth than hubspot analytics or other tools I've used. They are only an analytics tool, so they don't have any CRM features, but their analytics are far better than those of any CRM tool. They were the cheapest version of what we needed and got overall decent value
Do you think Mosaic delivers good value for the price?
Yes
Are you happy with Mosaic's feature set?
Yes
Did Mosaic live up to sales and marketing promises?
Yes
Did implementation of Mosaic go as expected?
I wasn't involved with the implementation phase
Would you buy Mosaic again?
Yes