Motive is a full-service provider that keeps us in constant touch with our trucks and drivers. | TrustRadius

Use Cases and Deployment Scope

We are a small over-the-road trucking company. We use it to track our driver and equipment. We also rely on the engine code troubleshooting capabilities to know when a check engine light is serious or when we can let it wait.

Pros and Cons

Telematics - fuel, error codes, etc
Location
Dashcam images

Dashcam often takes 30 seconds - 1 minute to refresh
It would be great to link error codes on our Paccar engine right to a diagnostic webpage that explains what the error code means.

Return on Investment

improved safety
savings on repairs
enhanced communication with drivers when I can see where they are if they need help

Support Rating

9

They have responded to my few inquires on the chat window. Fully satisfied.

Ease of Use

all-in-one solution. location, error codes, dash cam.. it has it all.

Reliability and Availability

10

Never had an outage or error when connecting to Motive.

Key Insights

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

Other Software Used

QuickBooks Online, Gusto

Likelihood to Recommend

Excellent at tracking our trucks and drivers. Excellent at giving constant updates on engine error codes, drivers HOS violations, etc.

Usability

10

Software is easy to navigate and has a wide range of tools available.

Usability Pros and Cons

Pros	Cons
Like to use Easy to use Technical support not required Well integrated Convenient Feel confident using Familiar	Inconsistent

Easy Tasks

vehicle location
dashcams
engine error codes
driver HOS