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mParticle solves critical data needs and helps you get the most from downstream vendors.
October 19, 2022

mParticle solves critical data needs and helps you get the most from downstream vendors.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with mParticle

Our company leverages mParticle to ingest data from multiple client-facing platforms and backend services. This allows us to properly aggregate all our data into a single source of truth. We then are able to utilize this data downstream for customer engagement, analytics, and other technical event-driven needs(ie, feature flags).
  • Collect customer data from multiple sources.
  • Integrated with wide breadth of vendors and verticals.
  • Helps track unregistered user data into registered user data.
  • As more partners are integrated often takes communication between both companies to properly implement. Helping solve more of this cross-communication tech implementation through more detailed documentation would smooth the process out even more.
  • Data collection in real time.
  • Partner integration.
  • Improved cross-functional ability to access data and saves hundreds of hours of engineering time to solve needs.
As responsive as any Company I have ever worked with. Most responses are on the same day. The team goes above and beyond to make sure you get to a solution and answer. They do not leave you hanging after onboarding, and our partnership has been strong for over six years.

Do you think mParticle delivers good value for the price?

Yes

Are you happy with mParticle's feature set?

Yes

Did mParticle live up to sales and marketing promises?

Yes

Did implementation of mParticle go as expected?

Yes

Would you buy mParticle again?

Yes

Works well for multiple platforms. Easy to aggregate all your data across multiple platforms into a single source of truth. Integrates with many downstream vendors making it easier to get the most out of your partners( customer engagement platforms, analytics, attribution, feature flagging, etc.). The interface takes some time to get used to in the mParticle dashboard, but the support from the mParticle team is always responsive and available to solve all needs!