Item: mSalesApp
Rating: 9
Author: Mario Marcelline

Use Cases and Deployment Scope

We deployed mSalesApp across the whole organization, which resulted in an instant increase in sales and revenue. mSalesApp totally eliminated paperwork, as the end-to-end sales process is paperless with adaptation of mobile devices.

Pros and Cons

Realtime access to inventory, including promotions and help to sell more and sell better
All customer information and history in the palm of your hand ensures better and more efficient service
Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
Immediate order undertaking with customer sign on glass confirmation

Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS

Most Important Features

Instant order entry with customer sign on glass
Customer history
Access to inventory

Return on Investment

Very positive and instant impact with accuracy and efficiency
Overall objective achieved with immediate increase in sales and revenue
We experienced ROI with three months

Key Insights

Do you think mSalesApp delivers good value for the price?

Yes

Are you happy with mSalesApp's feature set?

Yes

Did mSalesApp live up to sales and marketing promises?

Yes

Did implementation of mSalesApp go as expected?

I wasn't involved with the implementation phase

Would you buy mSalesApp again?

Yes

Likelihood to Recommend

Very useful solution prior, during, and after meeting client

Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
During--Instant order undertaking, promote new or slow moving stock, collections on the go
After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity