MUGA is a beast!
December 07, 2022
MUGA is a beast!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with MUGA
Communication with various people in the organization that are overseas.
- Reliability
- Good connection
- Security
- Ease of use - easy set up for new employees inside the co and out
- Connectivity at times there are speed + connection issues
- Price - at times our invoice is different than expected and it is tough to reconcile
- Service - difficult to get someone on the phone for customer service needs
- Great return. It has come in handy for our customers to use it also
- Great for new employees
- Good for last minute set-up calls with customers
No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
Do you think MUGA delivers good value for the price?
Yes
Are you happy with MUGA's feature set?
Yes
Did MUGA live up to sales and marketing promises?
Yes
Did implementation of MUGA go as expected?
I wasn't involved with the implementation phase
Would you buy MUGA again?
Yes