Easy to use, Best in class Support tool for Legal Teams.
January 30, 2023

Easy to use, Best in class Support tool for Legal Teams.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MyCase

We manage several vendor-specific contracts and other legal and financial statements and violation notices which are sent to us for breach of SLA. Being a medium-sized organization, our Legal team's headcount is very limited. It was earlier not possible to manage these legal docs and categorize and delegate to team members for action properly, keeping security and sharing restrictions in place. Still, MyCase has helped us resolve those concerns.

Pros

  • Ability to have all my cases available in digital format.
  • Simple and intuitive workflow management feature.
  • Ability to produce monthly invoices which can be send to clients/vendors.

Cons

  • Lack of 3rd party integrations like Atlassian, One Drive, Google Drive etc.
  • Ability to sync emails by adding outlook account.
  • Legal Case Management.
  • Workflows
  • Billing
  • 50-60% time saving for our legal team.
  • ~10% reduction in manual errors and delays.

Do you think MyCase delivers good value for the price?

Yes

Are you happy with MyCase's feature set?

Yes

Did MyCase live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MyCase go as expected?

Yes

Would you buy MyCase again?

Yes

Well suited for teams having low legal workforce count who has to manage multiple legal docs and need standardized workflows to automate processing.

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