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Good product
October 06, 2022

Good product

Chris Wilkinson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with N-able N-central

We use it as our RMM solution and to assist with automation. It helps with remote access and monitoring of client environments.
  • Overall GUI
  • Functionality and tools
  • Automation platform
  • Terrible support, in my opinion
  • Bugs in software with no real answers from N-able N-central I've found.
  • Listening to its end users
  • automation
  • easy contracts
  • neutral ROI
  • its a must have so checks the box
N-able N-central was cheaper than ConnectWise RMM as the poor NOC monitoring inflated costs but was not useful. Kaseya VSA was terrible contracts and poor product all around.

Do you think N-able N-central delivers good value for the price?

Yes

Are you happy with N-able N-central's feature set?

Yes

Did N-able N-central live up to sales and marketing promises?

No

Did implementation of N-able N-central go as expected?

Yes

Would you buy N-able N-central again?

Yes

We chose N-able N-central because we felt it was more scalable than some of the other options out there as well as not being tied to some of the companies to avoid in our market. Its automation platform seemed the best for us to build upon. the base RMM features are the same across all platforms but we hoped to build our own automation and felt this gave us the best chance with most forgiving contracts.