Nearly perfect tool if it wouldn't randomly unregister devices
December 09, 2022
Nearly perfect tool if it wouldn't randomly unregister devices
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with N-able Take Control
We use N-able to take control of the computers remotely. This can be either inside or outside of our network infrastructure. N-able is mostly used by our IT department as a way of support of our end users and is installed by default on all of our domain-joined computers.
- Remote control
- Ease of use
- Stability
- Computer often un-registers for no reason
- Scripting the agent has only a 50% success rate
- Network probes necessary
- Time gain in supporting end users
- No transport needed to end users
- SolarWinds Dameware Remote Everywhere (DRE)
In my previous job we used Dameware which was a very good tool but lacked the managing capabilities of N-able. It has been a few years, so maybe Dameware has improved in that regard.
Do you think N-able Take Control delivers good value for the price?
Not sure
Are you happy with N-able Take Control's feature set?
Yes
Did N-able Take Control live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of N-able Take Control go as expected?
I wasn't involved with the implementation phase
Would you buy N-able Take Control again?
No