NAKIVO Backup

Currently I use the product to back up 5 virtual machines which are distributed on 3 physical servers, and the daily backup is done locally on a synology server and on Saturdays to the wazabi cloud, for now it is I have had problems with some virtual machines but I have already solved it, it has been a versioning issue and when updating it it has worked without problems, I have also carried out a restoration test and the virtual machine has worked without problems.
It seems exceptional to me since I have had a lot of support from them as a partner, something that is not seen with other products and they are always willing to give space to review any problem, this is something that with other providers you have to review with the vendor and never with the vendor. develops the product, even in the matter of prices it seems to me something very adjusted to the product which has been innovating year after year.