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Namely. What's in a name? Turns out, not much.
March 05, 2020

Namely. What's in a name? Turns out, not much.

Cathleen Steininger | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

Our organization uses Namely as our HRIS and company intranet. Employees use this platform to view pay stubs, enroll in benefits, request time off and view company forms and policies. Our goal was to integrate our benefits,401k, PTO and information as a single source sign on and streamline administration.
  • Offers compliance training and tracking as part of service.
  • Is somewhat easy to use.
  • Offers Everify for I-9's that is seamless.
  • Does not offer 360 integration with 3rd parties.
  • Namely implies that it handles FSA's and HSA's however, they just mean setting up the deductions.
  • Namely uses a general agent as a broker for your benefits instead of servicing you themselves.
  • Spent a lot of unnecessary time on implementation.
  • Has cost me more money than led to believe in order to sign up for FSA, HSA, and Cobra. They told me they could handle that.
  • Feel like employees aren't confident in payroll taxes and set up.
Namely offered more integrated technology to streamline processes. At least, that's what we were told.
Our payroll person is great and some of the support staff. Implementation is not good and doesn't seem to know what they are doing. The Namely agency is non-existent if you are a smaller employer. They have their general agent servicing us.

Do you think Namely delivers good value for the price?

No

Are you happy with Namely's feature set?

No

Did Namely live up to sales and marketing promises?

No

Did implementation of Namely go as expected?

No

Would you buy Namely again?

No

I like the integrated training, the e-verify of the I-9's.

Namely Feature Ratings

2.8
Employee demographic data
5
Employment history
2
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
5
5.3
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
1
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
7
2.3
Approval workflow
5
Balance details
1
Annual carry-forward and encashment
1
4.0
View and generate pay and benefit information
1
Update personal information
4
View job history
2
View company policy documentation
7
Employee recognition
6
7.0
Tracking of all physical assets
7
2.7
Report builder
4
Pre-built reports
2
Ability to combine HR data with external data
2
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Using Namely

12 - All employees and HR.
1 - I am the Director of Human Resources and also do some book keeping. Basic understanding of payroll and benefits.
.
  • Payroll
  • Benefits
  • Time Off
  • E verify
  • employee compliance training and tracking
  • Think HR updates for handbooks
  • Performance Management
  • Employee Surveys
  • Goal Setting
The cost and lack of 365 integration.

Using Namely

ProsCons
None
None
  • Payroll is relatively easy.
  • Adding profile information.
  • Adding documentation and resources to your main page.
  • Manage e signature is implemented through adobe. Namely has not solved problem with confidential documents being sent through email. Integration problem with Adobe.
  • Benefits. Specific benefit information is not displayed on site. Benefits just shows what the company offers, not your specific benefits you've chosen.
  • PTO-Employees are often confused about their PTO. Instead of putting accruals and carry over in one lump sum, request from different sources which confuses employee.
Yes - ok, but offices locations are not shown on mobile interface.
If it weren't for all the issues and trouble with integration and what Namely said they do vs what they actually do, I would give this a higher rating.