Overall Satisfaction with Namely
I use Namely for HR, payroll, benefits administration, compliance, and time tracking. We used to be at ADP, a done-for-you PEO. I prefer the DIY platform of Namely, both for the direct control and broad array of services and benefits choices I can offer to our employees and for the direct control by employees to log hours and get any information they need without needing to bother anyone in the HR department.
- Benefits offerings to employees.
- Integration of payroll and time tracking.
- Website layout.
- Ease of registering employees in more than one state.
- At the conclusion of onboarding sessions, they always ask, "do you have any questions" but the sessions are scheduled with a 'hard out" so it can sometimes feel like questions would take too long.
- Every communication needs to be written on their platform. I would prefer just picking up the phone to ask a question. It would take less time to get the issue resolved.
Do you think Namely delivers good value for the price?
Are you happy with Namely's feature set?
Did Namely live up to sales and marketing promises?
Did implementation of Namely go as expected?
Would you buy Namely again?
- Saved cost of benefits while increasing coverage.
- Spend less time administering payroll.
There were so many specialists in the implementation process; it would have been nice to have fewer people who had a more holistic understanding of the platform. Also, the onboarding meetings covered so much technical information that there was relatively little time for questions (though questions were invited). Eventually, everything worked out.
It has saved everyone involved in our company a huge amount of time and headache.
Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.