Narvar Honest Review
March 07, 2018
Narvar Honest Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Narvar
We used Narvar's tracking & returns features. The tracking gave our customers a much better experience from a UX perspective. Prior to Narvar we just linked customers to the FedEx or UPS page; not a great experience.
- Their client success team is pretty attentive & helpful.
- Ease of using the tool.
- UX Design of the platform tools
- Client success proactively providing metrics & “checking in” with clients; not just when there’s an issue.
- Not sure we could attribute ROI to this tool.