Item: Quid
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Understanding the world is hard. but by tapping into Netbase and seeing their social insights we are able to identify how our product is being perceived, as well as look at competing brands as well. It is no secret social media is a huge influence on the world, with Netbase we are able to ensure the right message or the right issues are addressed.

Pros and Cons

easy to use
great content

seems very Twitter heavy
would like to see more granular data

Users and Roles

100 - strategist looking to gain insights is who uses this product. they are able to gain understanding and insights across multiple different accounts to ensure their clients are seeing what is going on with their brand. Netbase is the perfect way to tap into the social media world to gain these insights

Return on Investment

better data for our client
deeper insights

Alternatives Considered

i have not tried any other products

Likelihood to Renew

Netbase is a fantastic social listening tool. i would highly recommend and look forward to the updates in the future

Likelihood to Recommend

I would say Netbase is a fantastic tool to use when the social conversation needs to be examined. It is largely Twitter based which would make using the data a bit skewed but nothing is 100% accurate across the board. this is a perfect tool to use to back up additional evidence you have gathered.