Fast and Friendly
May 06, 2015

Fast and Friendly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

NetSuite Mid-Market edition

Modules Used

  • AdvancedFinancials
  • Fixed Asset Module

Overall Satisfaction with NetSuite

NetSuite is used by our accounting department, of course, but also by our executive team for financial reporting.
  • The software is in the Cloud, so there is no need for inhouse IT support
  • It allows for all of your processes to become paperless
  • Workflows are easily customized to your organization
  • They have great training classes, and a good implementation team is assigned to you until startup
  • Although NetSuite is HIGHLY customizable, it is not as EASY as it is professed to be. If your company has a project manager or developer dedicated to the implementation and customization, it is great, but not all midsized companies have that dedicated personnel.
  • There seems to be a high turnover in account management.
  • Customer support is sometimes difficult - I recommend the Gold level.
  • Increased efficiency, particularity in AP and AR.
  • Financial reporting - with multiple departments and multiple companies
QuickBooks - NetSuite would be the EASE and User Friendliness of QuickBooks, but on MAJOR STEROIDS
Mas200 - Superior

There is a cost involved. Make sure your company NEEDS the robustness of the product.

NetSuite ERP Feature Ratings

Accounts payable
9
Accounts receivable
8
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
8
Standard reports
7
Custom reports
7
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
9
Single sign-on capability
Not Rated
Not Rated

Using NetSuite

21 - Accounting, CSuite and Managment Team, Project Directors
1 - Acccouting Skills, Basic developement skills
  • Paperless
  • Online
  • User-Friendly
  • Good Financial Reporting
  • Image all Invoices, and visible by all users
  • Unknown right now