NetSuite - All the way.
Updated November 11, 2015

NetSuite - All the way.

Susan Fisher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • AdvancedFinancials
  • Advanced Project Module
  • OneWorld (multi-country and multi-currency)
  • Recurring Billing
  • Revenue Recognition

Overall Satisfaction with NetSuite

NetSuite is used across the whole organization. It is our ERP system for all the accounting and reporting as well as time reporting, expense reporting and project reporting.
  • Advanced projects - works well to manage project reporting and comparisons to budgets
  • Recurring revenue once set up is a tremendous time saver and helps to ensure completeness of revenue
  • Consolidations and consolidated analysis is super easy
  • Canadian sales tax on expense reports. Have to manually override when tax is not calculated exactly with the % charged.
  • Making changes to recurring revenue is difficult.
  • Changing departments as the business evolves is difficult depending if you want the history to move or not.
  • Increase employee efficiency for processing employee expenses and vendor invoices
  • Better visibility of results at any time.
  • Workflow capabilities has increased productivity and decreased lost receipts
More robust features and functionality than lower end packages and much cheaper than the high end solutions. It is well positioned at this price point. A cloud solution is more cost effective in the long run and speeds up time to implement.
For businesses that have recurring revenue, it is really great (i.e. software) and [it is great for] project work/professional services. Consolidations are really easy as well. For companies with a lot of employees that need to access the time reporting and expense reporting it would end up being very costly.

NetSuite ERP Feature Ratings

Accounts payable
8
Accounts receivable
8
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
9
Standard reports
10
Custom reports
9
Plug-ins
4
Role-based user permissions
9
Single sign-on capability
9
Not Rated

Using NetSuite

60 - All areas of the business including Operations and R&D, Sales and Marketing and Finance and HR

NetSuite Implementation

Plan ahead and have all the people you need committed to the project.
Change management was a small part of the implementation and was well-handled - Involve all areas of the business in the initial conversations to purchase the software and then have the major areas involved in the implementation and training.
  • Needed to implement quickly, so had to stay very focused
  • Had to learn the software as we were implementing. Not enough time for training ahead of time.

Using NetSuite

Very easy to use, requires a bit more expertise to set up reports, etc