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Easy to use!
May 26, 2022

Easy to use!

Amanda Nosbsich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

I use NFG (Network for Good) to track donations and donor activity/engagement. I also use it for volunteer contact information, event ticketing, and invitations.
  • Ease of use
  • online help/quick responses
  • daily reports
  • I didn't like that ticketing for events was not connected to the donor platform (donor information)
  • The date range function for reporting always confuses me (less than/greater than ) would love to just use a calendar to select dates from (blank) to (blank).
  • identifying existing donors that haven't given yet so we do not miss out on asking
  • providing professional donation pages and confirmation emails for donations
  • The fact that we had a professional look to our ticketing for our fundraisers this year was excellent. It made tracking and selling much easier than before (excel)
  • The professional donation pages that are easy to build give our donors more trust that their financial information is safe.
  • The easy to use emailing system creates professional emails that look good on mobile and computers
I would say it's pretty comparable. Many features are the same. I think that NFG has better help/chat/online assistance.

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Yes

Did implementation of Bonterra Guided Fundraising go as expected?

Yes

Would you buy Bonterra Guided Fundraising again?

Yes

It works great for a small nonprofit where there is basically just one person managing the platform but I can see that it has plenty to offer larger nonprofits, and is something we can scale with. I love the help desk and the templates that are offered to help save time.