New Relic is a solid performer for broad environments
December 12, 2019

New Relic is a solid performer for broad environments

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic is used for application performance evaluation as well as monitoring of current web application performance. We also used it for monitoring the hardware and virtual machines that the software was running on. The most valuable feature is application insights in being able to look at performance run time of database queries and execution of sections of code.
  • Database query performance.
  • Stability of agents installed in a wide variety of environments.
  • Poor ability to provide deep insight into code and applications that are not the top 2-3 languages/apps.
  • Pricing is very high, and you feel like you are nickel and dimed on additional features.
  • ROI has been flat. You get what you pay for, but it’s not exponential.
It’s provided insights into the systems and sped triage processes for determining what the cause of the problem is. Generally, there were two events a year where is provided strong valuable information. However, it was generally not useful on a day to day basis.
No, it didn’t. We found it’s ability to deploy to the cloud and provide real insight was very weak in AWS.
Yes, by monitoring baselines after weekly releases, it was beneficial to see long-running queries or processes within 24-48 hours of deploy.
New Relic is appropriate for large enterprise organizations with large teams and in house data centers. For smaller businesses, or where cloud computing is heavily used, or where you have a specific language that is your sole focus, I believe there are more modern tools that will give better insights into specific platforms. New Relic, in my opinion, is the HP Openview of app performance. It covers a broad spectrum, but depth is lacking.

New Relic Feature Ratings