Solid Product for Full Stack Observability
January 21, 2022

Solid Product for Full Stack Observability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with New Relic

We use New Relic to monitor our microservices, within an internal platform to manage them. The business provides financial products like payment, credits, accounts, transfers, etc, a shopping platform to sell products that extends to multiple countries, shipping logistics of those sells with warehouse management, and last-mile control.
  • Provide error traces
  • Show errors and latency
  • Show service usage in service map
  • Alert configuration
  • Page urls are not usable
  • Site speed
  • Observability requirements
  • Front and backend compatible
  • OpenTelemetry compatibility
New Relic has a detailed observability solution that gives us insight into the various aspects of the application including: database queries, server performance, application metrics in real-time, browser performance in real-time, error logging, service traffic visualization. We are able to show the quality improvement or errors during every release.
Our product is already in the cloud, so I can't say that New Relic accelerated cloud adoption.
We benefited a lot by automatically creating alerts and dashboards for all the microservices of the company and measuring the impact on our product, each team can use New Relic to observe their applications and receive alerts.
Datadog has better UI/UX in their metrics and better (easier) configuration of alerts. New Relic stacks up well in terms of SDKs to measure, compatibility, traffic visualization, error tracing, and debugging.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New Relic is a great tool and a great alternative for any engineering team who would like to understand what is going on with their APIs. It can monitor backends and frontends which is great. Alerting is hard to configure but works well. Integration with other products is a plus.