New Relic: One-Stop Solution for All Your Monitoring Needs
Updated April 26, 2022

New Relic: One-Stop Solution for All Your Monitoring Needs

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with New Relic

New Relic is the one and only tool used by my organization to monitor the Application Performance as well as Infrastructure KPIs. The sleek and clean interface of this SaaS-based tool helps to create Workloads and a Dashboard to meet the reporting needs. The easy-to-use query-based feature of this tool retrieves the performance as well as issue detection of applications created on different frameworks. The alert feature and the extensive API explorer of this tool bridges the gap between processes and technology to run a smooth operation.
  • Application performance monitoring
  • Infrastructure monitoring
  • Synthetic monitoring
  • Incident workflow
  • The product functions can be grouped together in an intuitive manner.
  • A single search bar to meet all the search needs.
  • There should be 2 types of app notification options, one for feature notification and another for product announcements.
  • Free usage limit to cater small or medium environment monitoring
  • Flexible licensing options
  • All the benefits provided in SaaS-based applications
Full-stack observability along with the newly added Network monitoring feature makes it the one-stop solution to monitor any production environment. The rich query-based feature also helps to get the single pane observability with the data collected by agents or scripts. It also provides seamless integration between Cloud, ITSM, or project management applications.
New Relic can be the one-stop solution when trying to monitor apps that have been migrated from on-premises to the cloud. The broad range of Rest API options will help to create alert policies for the monitors that can now be discovered or connected via their OOTB cloud integrations. Cost is usually based on the amount of data consumed which can be easily tracked from the Usage page.
The smooth integration between New Relic and the IT Service management tools has helped to establish proactiveness in the system and reduce the MTTR for any issue. Different notification option has also helped to track an issue and create alerts of any type, ranging from email to pager duty or any internal website.
  • SolarWinds Server & Application Monitor
New Relic is a SaaS-based tool where the health or sanity checks of the tool have been taken care of by the product team. So the maximum time can be invested in using the tool and making the best use of the feature available in the tool. The flexibility option it provides to create apps inside its ecosystem has also benefitted to run a smooth operation as a whole.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New Relic is best suited when it comes to onboarding as it provides monitoring in an environment. With its extensive API and well-placed feature, it works smoothly when incorporated in a script or any third-party application. We have managed to onboard monitoring for 20+ applications at a go and establish integration between service management tools so that alert flow can be converted into the incident for better operational management.