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Top-notch support and very cost-effective for startups
September 23, 2022

Top-notch support and very cost-effective for startups

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Newswire

I use their release distribution services regularly, with little-to-no issues. The review processes are super quick and their customer service has always been top-notch! They respond quickly and always provide a resolution.
  • Customer Service
  • Affordability
  • Press Release Distribution
  • Have a better understanding of tech API's, some of our press releases were flagged and required 'proof' because their reviewer didn't understand how social network API's work.
  • Website Traffic
  • Leads
  • Thought Leadership/Credibility benefits
It's super easy to use. The only thing that is stopping it from being a 10 is that sometimes when you're working on a press release the option to edit goes away and you have to log out and back in again.
Way more cost-effective for basically the same set of features and capabilities. Newswire has better customer support also.

Do you think Newswire delivers good value for the price?

Yes

Are you happy with Newswire's feature set?

Yes

Did Newswire live up to sales and marketing promises?

No

Did implementation of Newswire go as expected?

Yes

Would you buy Newswire again?

Yes

If you need to get a press release out fast that drives an impact and is cost-effective—they're a great option for startups! But, as mentioned there were times when our press releases had been flagged to provide 'proof' for credibility reasons (which is understandable). But, this goes back to understanding how tech APIs work. I had emailed them letting them know this and provided the proof and my press release still went out at the time I had scheduled it because of how quick their response time is—I also haven't had any issues since.