Overall Satisfaction with NEXGEN Asset Management
We primarily use NEXGEN as a work order management system and to track timekeeping. We are using the NEXGEN 311 portal to request service internally between departments. NEXGEN allows us to keep the history of an asset through preventive and corrective work orders Reporting on this history helps us to make decisions on the life of that asset and the labor involved with its upkeep.
- Preventive maintenance scheduling
- Vertical asset hierarchies by class and location
- Allows customization of asset attributes through User Defined Fields
- Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
- Offers timely and helpful support assistance.
- Grid view for assets and allowing multiple editing
- Save As on a Standard Report to create an Adhoc report that would allow you to customize it without having to recreate the whole report.
- Have an inspection form fire with a PM
- NEXGEN allows us the ability to keep our preventive maintenance organized and on schedule, which is imperative for compliance.
- The integration with other software programs has been a smooth process.
- The ease in which you can roll up the cost to an asset is an important feature and NEXGEN does a nice job of it.
The customization options, ability to link work orders and service requests, ease of use, preventive maintenance module, knowledge base, and support are far superior compared to the other asset management software used previously. The ability to request a future enhancement for a feature in NEXGEN is also a nice service provided.
Do you think NEXGEN Asset Management delivers good value for the price?
Yes
Are you happy with NEXGEN Asset Management's feature set?
Yes
Did NEXGEN Asset Management live up to sales and marketing promises?
Yes
Did implementation of NEXGEN Asset Management go as expected?
Yes
Would you buy NEXGEN Asset Management again?
Yes