Nexgen helps us and is afforadble
December 08, 2022

Nexgen helps us and is afforadble

Dave Bevington | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Contractor Portal

Overall Satisfaction with NEXGEN Asset Management

NEXGEN Asset Management is a cloud-based computer maintenance management (CMMS) and asset management solution suitable for municipalities, facilities and manufacturing industries. It helps us with our customer and service requests, preventive maintenance, asset planning and work order management. We advise that all of our clients use NEXGEN based on our surveys and corporate use.
  • inventory management
  • customer and service requests
  • order management
  • There is no free version available
  • Helps prevent loss
  • Easy to use tracking
  • It's not expensive, but not cheap
It is super easy to use and very easy to share, the only downside is you need to invest in training people for it just like any other software, I advise using a mix of in-person hands on training and web tools, because the web tools dont seem to be adequate for everyone
Nexgen is much more widely use and required less upfront investment in training. it was also less costly than Upkeep. The marketing was about the same for both, but it seemed like a simple decision as one of our key people had used nexgen previously and had good things to say about it

Do you think NEXGEN Asset Management delivers good value for the price?

Yes

Are you happy with NEXGEN Asset Management's feature set?

Yes

Did NEXGEN Asset Management live up to sales and marketing promises?

Yes

Did implementation of NEXGEN Asset Management go as expected?

Yes

Would you buy NEXGEN Asset Management again?

Yes

It is very easy to use and everyone knows about it. It integrates quite easily with most everything. Our clients have not complained about it and seems to be well suited to the manufacturing sector where we work, but for small mom and pop shop it's a bit much, we would recommend a more simple product to those clients