We love Nexhealth! Great features, intuitive and for the most part, customizable
May 17, 2022

We love Nexhealth! Great features, intuitive and for the most part, customizable

Jordan Marturano | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NexHealth

We use Nexhealth for new patient paperwork, online scheduling, patient communication, and Google reviews. We plan to demo it to use for our online payments but as of yet not done so. We are hopeful. Nexhealth does charge higher fees for credit cards than other companies we've looked into.
  • All-in- one platform
  • Great customer support
  • Very skilled and knowledgeable team
  • Gets high reviews for Google
  • Our forms have had trouble syncing with Dentrix
  • There is customization we would like to be able to do inside new patient forms that we cannot do
  • Syncing issues with paperwork into Dentrix
  • Online scheduling
  • Patient appointment confirmations
  • Reviews
  • Paperwork
  • Reduced our cost per month for multiple programs
  • Gotten us more Google reviews
  • Saved us time sending automatic messages to patients
Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.

Do you think NexHealth delivers good value for the price?

Yes

Are you happy with NexHealth's feature set?

Yes

Did NexHealth live up to sales and marketing promises?

Yes

Did implementation of NexHealth go as expected?

Yes

Would you buy NexHealth again?

Yes

Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!