Stay communicated with your work group via Nextiva
May 15, 2019
Stay communicated with your work group via Nextiva
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Nextiva
Nextiva is used across my whole organization for those workers based in the Americas. Being a multinational corporation, we have workers all over the globe. My team includes people in 5 states in North America, plus Colombia and Brazil. All of us are connected via Nextiva with a working "internal" phone extension.
- Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
- Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
- User-friendly application with availability indicator, call settings, and personal preferences.
- Being a top VOIP provider with plenty of capabilities, it is difficult to show missing functionalities or fault. This, like a better call log with the customizable report, is desirable but is based on personal taste more than a lack of performance.
- More packages including the conference bridge.
- GUI could be customizable with corporate branding.
- The unlimited calling and faxing, possibility to do audio or video calls, conference bridge and customizations makes this application an outstanding way to maintain fixed low calling costs.
- Having everybody available at an internal call makes possible as many calls as necessary in order to finish the task.
- Call logs add for better supervision when personnel is not in the same location.
Nextiva includes fax, local number or toll-free numbers, and call recording. Very useful tools not included in other's basic plans. Conference bridge for few people may be included also in these basic Pro plans from Nextiva