A nice program to have with you
June 13, 2021
A nice program to have with you
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
I don't know if it's used in the whole organization but it is used in all the Algv Departme[n]t that has a lo[t] of people involved.
- The calls are really good.
- The transfer system is easy.
- Is great that you can see all the people available in your same team.
- Maybe to have a little tutorial of the basic stuff you can do with it.
- How simple is it t[o] manage and work with everything is something really great about it.
I don't really know the difference between our platform and the other ones, but I like ours.
Not Sure
Do you think NICE CXone delivers good value for the price?
Yes
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
Yes
Did implementation of NICE CXone go as expected?
Yes
Would you buy NICE CXone again?
Yes