Awesome product highly recommend
November 03, 2021
Awesome product highly recommend
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
We use it daily for our phone calls. It helps us set our availability and alert our managers when we go to break and lunch. It also allows us to make phone calls and speak with customers.
- Allows us to track our breaks and lunches.
- Allows us to make phone calls.
- Allows us to receive phone calls.
- Allow us to save phone numbers.
- Allow us to change to different colored backgrounds.
- Allow us to sign in through a mobile device.
- I am not aware of that information.
- I am just a user.
- Not a manager or supervisor.
I do not have the ability to customize the platform.
Not Sure
Do you think NICE CXone delivers good value for the price?
Yes
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
Yes
Did implementation of NICE CXone go as expected?
Yes
Would you buy NICE CXone again?
Yes