Overall Satisfaction with NICE Uptivity
We use it do save our call evaluations. Also to connect to our network to our phone systems, call our borrowers, log our aux usage and manage our breaks, use restroom time, manage our activity. Also we use it for our training and spanish que calls as well as so much more things. It's so easy to use.
- Managing time.
- Keeping track of call flow.
- See how many calls our holding.
- Sometimes its down.
- Sometimes lag.
- Maybe more features
Do you think NICE Uptivity delivers good value for the price?
Are you happy with NICE Uptivity's feature set?
Did NICE Uptivity live up to sales and marketing promises?
Did implementation of NICE Uptivity go as expected?
Would you buy NICE Uptivity again?