Item: NICE Uptivity
Rating: 9
Author: Garrick Temme

Use Cases and Deployment Scope

We use it do save our call evaluations. Also to connect to our network to our phone systems, call our borrowers, log our aux usage and manage our breaks, use restroom time, manage our activity. Also we use it for our training and spanish que calls as well as so much more things. It's so easy to use.

Pros and Cons

Managing time.
Keeping track of call flow.
See how many calls our holding.

Sometimes its down.
Sometimes lag.
Maybe more features

Key Insights

Do you think NICE Uptivity delivers good value for the price?

Not sure

Are you happy with NICE Uptivity's feature set?

Yes

Did NICE Uptivity live up to sales and marketing promises?

Yes

Did implementation of NICE Uptivity go as expected?

Yes

Would you buy NICE Uptivity again?

Yes

Likelihood to Recommend

Sometimes it is down so hard to do work. It is easy to use and loads fast and very easy to use with managing time in the work place and at home if you work from home or in office or out and about or elsewhere in other cases as well.

My experience with NICE.

Overall Satisfaction with NICE Uptivity