NS1: Great Managed DNS Provider
Stephen Groat | TrustRadius Reviewer
January 04, 2019

NS1: Great Managed DNS Provider

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NS1

NS1 is being used as a commercial DNS provider for the organization. Its advanced DNS features, including traffic management and full-featured API, make working with the product easy. Also, as the Terraform provider continues to mature, NS1 will be able to support more features for infrastructure as code to make the product more maintainable.
  • Excellent uptime and performance, allowing for consistent and fast resolution
  • A strong customer-focused feature set that continually evolves
  • Excellent API support and infrastructure as code support through Terraform
  • Terraform provider has bugs and NS1 is relying on a new release of Terraform (0.12) to fix the issues
  • Expensive
  • Some difficulty getting live customer support
  • Improvement in uptime and resolution times
  • Expensive
  • Helps to continue our move to complete infrastructure as code
The primary comparison was between NS1 and Route 53. The more advanced features and better performance of NS1 made the choice clear. Also, moving some services to a different vendor prevents vendor lock-in. Route 53 has great features and is easy to configure as well as a Terraform provider support for infrastructure as code practices, but the performance of NS1 was much better.
NS1 is great for high performance or geographically load balanced DNS needs for an enterprise product. The variety of different services and integrations make the product highly configurable and the great monitoring systems, including integrations with PagerDuty, etc., allow for an operation to easily watch for issues. NS1 is overkill for flat, easy to define, and static DNS solutions that won't use all of its advanced features.