Don’t use Odoo – You will regret
February 08, 2022
Don’t use Odoo – You will regret
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Odoo
Don’t use
Odoo – My horrible
experience
This
company doesn’t care about your company and how it can help. All they care about is
to make you sign up before showing their true colors.
After having
a long conversation with Odoo support, the Odoo CS proposes a set of apps for
my business. Tells me that these apps are good enough for all my business operations.
During the trial, I found out the app was lacking a few features and the process
was complicated. I get assurance from them that they have a solution. Based on
faith, I signed up for their annual package. However, they couldn’t provide me
with a proper solution for consignment inventory and proposed a “workaround”
which doesn’t work for my business. Then comes the bombshell. They entice you
with the cheap apps only for me to find out I need another app called the “Studio” app
to make everything work. This is the MOST EXPENSIVE app. I feel cheated and
tricked. I requested a refund. They took their time (before signing up they
responded in 24 hours) to reply despite many emails and always rejected my
request saying their system is good enough for my company.
I pleaded
many times to them to do the right thing, but they ignored all my requests. We
are a small company with 3 people working here and this was a huge loss for us.
Despite knowing we won’t be able to use their system, they refused to give a
refund and stuck with their narrative. I even requested them to get on a call
with me and prove to me, that their system was good for my company but that too
they refused and told me to learn myself. Complete change of attitude and
terrible professionalism. We have been
badly hit financially because of Odoo and it has affected our business. I feel
cheated by the representative who was looking to secure an account at any cost.
I find this company immoral and untrustworthy that should not be supported.
STAY AWAY FROM ODOO. They shouldn’t get away with such act. Unless rejected by
the public, they will not change their way of doing things. They have taken my
money for an account that won’t be used, and they are fine with it.
This is
UNFAIR, UNETHICAL, and not a model company behaviour. This is pure GREED and a
company with no MORAL values.
Odoo – My horrible
experience
This
company doesn’t care about your company and how it can help. All they care about is
to make you sign up before showing their true colors.
After having
a long conversation with Odoo support, the Odoo CS proposes a set of apps for
my business. Tells me that these apps are good enough for all my business operations.
During the trial, I found out the app was lacking a few features and the process
was complicated. I get assurance from them that they have a solution. Based on
faith, I signed up for their annual package. However, they couldn’t provide me
with a proper solution for consignment inventory and proposed a “workaround”
which doesn’t work for my business. Then comes the bombshell. They entice you
with the cheap apps only for me to find out I need another app called the “Studio” app
to make everything work. This is the MOST EXPENSIVE app. I feel cheated and
tricked. I requested a refund. They took their time (before signing up they
responded in 24 hours) to reply despite many emails and always rejected my
request saying their system is good enough for my company.
I pleaded
many times to them to do the right thing, but they ignored all my requests. We
are a small company with 3 people working here and this was a huge loss for us.
Despite knowing we won’t be able to use their system, they refused to give a
refund and stuck with their narrative. I even requested them to get on a call
with me and prove to me, that their system was good for my company but that too
they refused and told me to learn myself. Complete change of attitude and
terrible professionalism. We have been
badly hit financially because of Odoo and it has affected our business. I feel
cheated by the representative who was looking to secure an account at any cost.
I find this company immoral and untrustworthy that should not be supported.
STAY AWAY FROM ODOO. They shouldn’t get away with such act. Unless rejected by
the public, they will not change their way of doing things. They have taken my
money for an account that won’t be used, and they are fine with it.
This is
UNFAIR, UNETHICAL, and not a model company behaviour. This is pure GREED and a
company with no MORAL values.
Pros
- In my experience, They are horrible company
- Horrible Customer Service
- Terrible Product
Cons
- Improve Customer Service
- Treat customers as assets instead of of cash cow
- Terrible product
- Biggest regret
- Terrible purchase
- Dont get it
I feel This is the worst of them all.
Do you think Odoo delivers good value for the price?
No
Are you happy with Odoo's feature set?
No
Did Odoo live up to sales and marketing promises?
No
Did implementation of Odoo go as expected?
No
Would you buy Odoo again?
No
Comments
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